Join the J.C. Hart Team! Click here to see our current job openings.
A J.C. Hart Apartment Community in Carmel, IN

Why You Should Ask About 24/7 On-site Apartment Maintenance in Carmel

August 07, 2020
Patio at North Haven

It’s after midnight, and while you’re going to bed, you hear a light dripping. Glancing up, you notice a water circle on the ceiling that’s starting to expand . Panic hits as you scamper for a saucepan or bowl to collect the water.

So, what happens now? Do you have an emergency line for maintenance? How many minutes will you have to wait until they show up? Is this something that will have to wait until normal business hours? Or were you smart enough to rent a building with 24/7 on-site emergency apartment maintenance in Carmel?

What Exactly Constitutes An Emergency Maintenance Call?

Master bedroom in Carmel apartments.

With a little luck, many of your apartment maintenance requests will be simple. You could discover that your blocked shower drain demands a more muscle than a bottle of Drano. Or maybe you inadvertently put a dent in the drywall trying to hang pictures. These are bothersome disruptions that can wait until the next day instead of needing an emergency house call in the midnight hour.

However, there are those problems that need immediate maintenance. Wait on a leaky pipe and your furniture in your one-bedroom apartment could see serious damage. A malfunctioning fire detector can keep you -- and your next door neighbors -- up all night. Emergency repair could also be warranted if your heat stops working during below freezing to a voicemail, which then goes to the apartment manager, who then calls a contractor,that then drives over to your place to start repairs.

The response between the separate situations can seem staggering, especially when you’re worried about your family’s safety . When your apartment building has 24/7 emergency repair, then someone who can help should arrive at your apartment within the hour or at the very least estimate their time of arrival. That’s so much better than worrying for hours hoping an outside repairman will show up.

Three Maintenance Questions To Ask On Your Apartment Tour

Exterior view of a Carmel apartment building.

While you tour your apartment and see the list of apartment amenities in Carmel, make sure to ask about their maintenance procedures. Specifically, ask these three questions:
  • Does the building have on-site technicians or do they use contract technicians?

  • Do you submit maintenance requests by phone, text, or online?

  • What is the emergency maintenance system ? And how long will it take for someone to show up?

These are answers that you should be comfortable with before it’s 3:00 AM and you’re watching the apartment flood pouring down from your upstairs neighbor’s broken pipe.

Lakeside Apartments Only Uses 24/7 On-Site Apartment Maintenance

With Lakeside Apartments, we want you to feel safe and secure in your apartment. All our apartments have on-site maintenance that will complete any emergency maintenance request 24/7/365. Contact us at 317-344-8491 or push the “book a tour” button today!